Added —
Customer care

How can we help?

Shipping

Every order ships from our studio in Providence, packed by hand, usually within 1–2 business days.

Delivery options
MethodTimeCost
Standard (US)3–5 business daysFree over $150, otherwise $8
Express (US)1–2 business days$18
Studio pickupReady next dayFree
International5–10 business daysFrom $22, duties included
Questions
When will my order ship?

Orders placed before 1pm ET on a weekday usually leave the same or next day. You will get a tracking link by email.

Do you ship internationally?

Yes, to 34 countries. Duties and taxes are calculated and paid at checkout, so there is nothing to pay on delivery.

Can I change my address after ordering?

If the order has not shipped, yes — reply to your confirmation email as soon as possible.

Still stuck? Write to us. care@byelenor.com →